Privacy Policy

This policy explains how Troy Hall Real Estate handles information collected through this website. It is intended to provide clear, practical notice and is not a substitute for advice from a qualified privacy attorney.

Information you provide

When you use the contact form, we collect the information you choose to submit, such as your name, email address, phone number, real-estate interest, and message. The form sends that information directly to Troy Hall Real Estate so we can respond to your inquiry.

Information collected automatically

When optional analytics are allowed, Google Analytics and Microsoft Clarity may collect technical and usage information such as device and browser details, approximate location, referring pages, pages viewed, interactions, and cookie or similar identifiers. We do not intentionally send contact-form names, email addresses, phone numbers, or message contents to these analytics tools.

How information is used

• To respond to questions and real-estate inquiries.
• To operate, secure, troubleshoot, and improve the website.
• To understand site traffic, usability, and successful lead submissions when analytics are allowed.
• To comply with legal obligations and protect against abuse or fraud.

Service providers and external services

The website uses service providers that may process limited information while providing their services, including Hostinger for web hosting, Gmail for contact-form delivery, Google Analytics for aggregate traffic measurement, Microsoft Clarity for usability analytics, and IDX Broker and participating MLS services for property search and listing information. The interactive map also uses Leaflet, OpenStreetMap, and CARTO resources. External IDX, map, social-media, and other linked sites operate under their own privacy policies.

Analytics choices

Google Analytics and Microsoft Clarity are optional on this website. They are not loaded until you select “Allow analytics.” Declining analytics does not prevent you from searching listings or sending the contact form.

Cookies and local storage

The site stores your analytics choice in your browser so the banner does not appear on every page. When analytics are allowed, Google Analytics and Microsoft Clarity may use cookies or similar technologies. You can change your choice through the Privacy Choices control or clear site data in your browser.

Data retention and security

Contact inquiries are retained only as reasonably needed to respond, maintain business records, resolve disputes, and meet legal obligations. Analytics information is retained according to the settings and policies of the applicable analytics provider. Reasonable technical and organizational measures are used to protect information, but no internet transmission or storage system can be guaranteed completely secure.

Sale of personal information and advertising

Troy Hall Real Estate does not sell contact-form information. The site does not currently use Google Ads remarketing or personalized advertising tags. Analytics providers process data according to their applicable terms and privacy documentation.

Your choices and requests

Depending on the law that applies to you, you may have rights to request access, correction, or deletion of personal information. You may also ask questions about how an inquiry was handled. We will respond as required by applicable law.

Children

This website is intended for a general real-estate audience and is not directed to children under 13. We do not knowingly collect personal information from children under 13 through the contact form.

Changes to this policy

We may update this policy as the website, vendors, or legal requirements change. The updated date at the top identifies the most recent revision.

Contact

Questions or privacy requests may be sent to troyhallrealestate@gmail.com or directed to Troy Hall Real Estate at 14081 Yorba St #111, Tustin, CA 92780.